The following terms of business apply to all contracts between Tailored Contractors Yorkshire Ltd and Client/Subcontractor.
Fees & Invoicing
a. All fees payable to Tailored Contractors Yorkshire Ltd will be issued in writing prior to the commencement of any works and/or the procurement of any associated materials, the following terms will apply:
i. All client projects under £2,000.00 will be invoiced on the successful completion of works and will be due 24 hours from the date of invoice.
ii. All client projects in excess of £2,000.00 will be invoiced as follows:
1. Pro-forma invoicing will be raised on the instruction of works to cover part or the full costs of materials and access equipment, a percentage of the pro-forma invoice is dependent on the size of project and the frequency of subsequent invoicing specified by Tailored Contractors Yorkshire Ltd in the contract.
2. Interim invoices will be raised at pre agreed intervals specified by Tailored Contractors Yorkshire Ltd and to the value of works completed to date, this may also include any further material orders over and above the initial cost and not covered by the pro forma invoice. These invoices will be due 24 hours from the date of invoice only.
3. Final invoices will be raised on the successful completion of works and will be due 24 hours from invoice date only.
4. Tailored Contractors Yorkshire Ltd reserves the right to refuse to execute any order or contract if the payment arrangement or the client's credit is not satisfactory or in circumstances where the client has an insufficient credit limit, listed as high risk and is not willing to pay pro-forma.
b. All fees payable by Tailored Contractors Yorkshire Ltd will be issued in writing prior to the commencement of any works and/or the procurement of any associated materials, the following terms will apply:
i. All subcontract works under £2,000.00 will be invoiced on the successful completion of works and will be due 30 days from the date of Tailored Contractors Yorkshire Ltd inspection and/or approval of works.
ii. All subcontract works in excess of £2,000.00 will be invoiced as follows:
1. Interim invoices will be accepted only at pre agreed intervals specified by Tailored Contractors Yorkshire Ltd and to the value of works completed to date, such invoices will be due 30 days from the date of inspection and/or approval.
2. Final invoices will be accepted on the successful completion of works and will be paid 60 days from inspection and/or approval by
Tailored Contractors Yorkshire Ltd.
3. Tailored Contractors Yorkshire Ltd reserves the right to withhold and/or amend final invoice totals, by default, if the subcontractor has
failed to fulfil their obligations or parties are in dispute.
4. Tailored Contractors Yorkshire Ltd reserves the right to refuse to execute or cancel any subcontractor works if the arrangement for payment or the subcontractor's credit is not satisfactory or in circumstances where the subcontractor has an insufficient credit limit, listed as high risk and is not willing to abide by the payment terms and conditions. In this situation, the subcontractor waives any monies owed to them by Tailored Contractors Yorkshire Ltd and accepts full financial responsibility for any losses caused to Tailored Contractors Yorkshire Ltd which are to be paid in accordance with these terms and conditions.
c. The client or an authorised representative must make themselves available to sign off the works at Tailored Contractors Yorkshire Ltd's request, if no representation is available to sign off the works at the time specified, then the client and Tailored Contractors Yorkshire Ltd will agree by default that all works have been accepted in favour of Tailored Contractors Yorkshire Ltd and the final invoice will be submitted.
d. The subcontractor or an authorised representative must make themselves available to sign off the works at Tailored Contractors Yorkshire Ltd's request, if no representation is available to sign off the works at this time, then the subcontractor and Tailored Contractors Yorkshire Ltd will agree by default that all issues highlighted have been accepted in favour of Tailored Contractors Yorkshire Ltd and the final invoice will be deducted accordingly to ensure these items are completed satisfactory. If a significant number of issues are identified, Tailored Contractors Yorkshire Ltd reserves the right to withhold the final invoice until these issues are resolved via third party contractors to Tailored Contractors Yorkshire Ltd's satisfaction with all related costs deducted from the subcontractor. if the deductions are greater than the final invoice the subcontractor, by default, becomes the client and this amount will be invoiced. The client terms listed above will then come into effect.
e. The payments of each invoice must be promptly paid within the agreed payment terms as set out above.
f. All payments must be in GBP (£) unless otherwise agreed in writing by Tailored Contractors Yorkshire Ltd, for all non-GBP payments an
administration charge will be applicable.
g. Tailored Contractors Yorkshire Ltd reserves the right to adjust the fees and the date of completion of the project in the event that there are changes to the scope of works, any associated proposals are altered after the works are commissioned or there are subcontractor delays.
h. All figures submitted within any documents set out by Tailored Contractors Yorkshire Ltd shall display all additions/deductions of tax, in circumstances whereby the figures have been submitted without the relevant tax breakdowns, it will be agreed that the figures are exclusive of tax which will then be added/deducted at the prevailing rate. The client/subcontractor agrees to any such additions/deductions and in the event of dispute this document prevails, by default, in favour of Tailored Contractors Yorkshire Ltd's position.
i. All retentions and contractor discounts must be declared at tender stage for consideration, should any required deductions not be clearly displayed on documentation and presented prior to costs being submitted, if not declared then Tailored Contractors Yorkshire Ltd will not honour them.
j. If additional work, not covered by our quotation, is requested by the client a further quotation will be supplied. The additional work will be started under the existing terms with the additional work added to the pre-existing contract. The client/subcontractor shall be liable for
the costs and time incurred if delays or interruption affect the regular progress of the original works.
k. Minor defects or matters requiring rectification which are covered by any guarantees shall not be considered as reasons for nonpayment of any balances due to Tailored Contractors Yorkshire Ltd.
1. Under the Late Payment of Commercial Debts (Interest) Act 1998 Tailored Contractors Yorkshire Ltd reserves the right to charge interest and compensation at, current statuary rate + 5% of invoice daily, on any balance outstanding after the invoice due date and until the debt is settled in full.
m. All materials delivered to site by Tailored Contractors Yorkshire Ltd will remain the property of Tailored Contractors Yorkshire Ltd with title fully vested until the client has paid for the works in full and if the client defaults in respect of any obligations to make payments under the contract Tailored Contractors Yorkshire Ltd may enter the site and repossess and/or remove the materials until such time as all sums due have been paid in full, even if the materials have been installed, connected or incorporated in the works, in which case Tailored Contractors Yorkshire Ltd may dis-install, disconnect and remove the materials. All costs associated with such removals are charged to the client and will be subject to these terms and conditions by default.
n. All materials delivered to site by the subcontractor will immediately become the property of Tailored Contractors Yorkshire Ltd with title fully vested until such point that Tailored Contractors Yorkshire Ltd hands over the complete projected project to the client, at which point the ownership transfers to the client. The subcontractor may not enter the site and repossess and/or remove any materials in the incidence of a contractual dispute with Tailored Contractors Yorkshire Ltd. If the subcontractor does, all costs associated with such removals are charged to the subcontractor and will be subject to these terms and conditions by default. Additionally Tailored Contractors Yorkshire Ltd will report such actions to the relevant authorities and support criminal and/or civil proceedings.
Deposits & Special-Order Items
a. All deposits received by Tailored Contractors Yorkshire Ltd from the client are nonrefundable after the statutory 14 day cooling off period. If work commences before the end of the 14 day period, then the deposit becomes nonrefundable on the date of commencement.
b. All deposits paid by Tailored Contractors Yorkshire Ltd to subcontractors remain refundable throughout the duration of the contract. In the event that a contract is terminated prior to commencement or during the contract period then Tailored Contractors Yorkshire Ltd will invoice the subcontractor for the deposit total. This will then be subject to the invoicing terms detailed in this document. c. All special order and/or client specific materials are nonrefundable from the time of order. If the contract is terminated by either party, the client forfeits any payments made in relation to special order and/or client specific items.
Confirmation, Cancellation & Termination
a. For client projects: Tailored Contractors Yorkshire Ltd requires written confirmation in the form of a works order, purchase order or a clear written instruction to commence a project for the client. Orders must clearly state the scope of works and the associated costs to be accepted, the client must not attempt to instruct any other member of Tailored Contractors Yorkshire Ltd workforce or sub-contractors, past or present, and any such attempt shall be of no effect. Once the project has been confirmed, the cancellation charges set out below. will apply.
i. Once the client and Tailored Contractors Yorkshire Ltd have entered into a contract, no request to cancel any works by the client is possible without acceptance by Tailored Contractors Yorkshire Ltd. The client will be liable for the full contractual figure plus any and all direct and indirect costs incurred by Tailored Contractors Yorkshire Ltd, its officers, agents, employees or contractors and any loss of earnings, forced period of non work or any loss whatsoever.
ii. Any fees quoted are estimated according to specific project requirements, the agreed timescales and any assumptions detailed in the proposal are subject to change at any point and the client accepts such changes. If the timescales, project objectives, requirements or the assumptions on which the quote is based change in anyway, Tailored Contractors Yorkshire Ltd reserves the right to review the agreed fee and charge without prior notice for:
1. any additional work that has resulted from the said changes, Tailored Contractors Yorkshire Ltd shall not be liable for the costs and time incurred if delays or interruptions affect the regular progress of the original works,
2. any variation in cost that has resulted in items being omitted from the scope of works that may have subsidised other items within the works package,
3. damage caused by other trades outside of our control, we shall hold the client liable for the cost of any repair or replacement.
iii. Any dates of commencement and completion of works are offered in good faith and are based on the position at the date issued. These are not guaranteed and could be subject to delays because of strikes, weather, accidents, government direction, force majeure, mechanical breakdowns, unavailability of materials and parts or other causes beyond the Company's control. Tailored Contractors Yorkshire Ltd will make all reasonable endeavours to start and complete work by the dates given but will not accept any liability for any delay or accept any form of liquid damages for any external works that are governed by atmospheric conditions and that are beyond reasonable control.
iv. Our working hours are between 08:00 and 16:00 Monday to Friday dependent on travel arrangements (Excluding bank holidays). v. All changes or additions to the project must be agreed in writing by Tailored Contractors Yorkshire Ltd.
b. For subcontractor works: Tailored Contractors Yorkshire Ltd will issue confirmation in the form of a works order, or a clear written instruction to commence subcontractor works. Orders must clearly state the scope of works and the associated costs to be accepted, the subcontractor must not attempt to bypass Tailored Contractors Yorkshire Ltd to obtain work from the client and any such attempt, by default, will occur a fine to the subcontractor of the total balance of Tailored Contractors Yorkshire Ltd's contract with such client plus forfeiture of any payments due to the subcontractor. Once subcontractor works have commenced the cancellation charges set out below will apply.
i. Once the subcontractor and Tailored Contractors Yorkshire Ltd have entered into a contract, no request to cancel any works by the subcontractor is possible without acceptance by Tailored Contractors Yorkshire Ltd. The subcontractor will be liable for the full contractual figure plus any and all direct and indirect costs incurred by Tailored Contractors Yorkshire Ltd, its officers, agents, employees or
contractors and any loss of earnings, forced period of non work, project delays or any loss whatsoever.
ii. Any fees quoted by the subcontractor are fixed and cannot be amended, the subcontractor agrees to cover all costs for any amendments or additional work required to fulfil the works, the agreed timescales are fixed and the subcontractor accepts any delays to this schedule are chargeable at £250 per day. If the timescales, project objectives or requirements or the assumptions on which the quote is based change in anyway, Tailored Contractors Yorkshire Ltd reserves the right to hold the subcontractor to the agreed price unless otherwise agreed in writing. The subcontractor agrees to cover all fees and charges of Tailored Contractors Yorkshire Ltd's required amendments as part of their price without prior notice for unless agreed in writing for:
1. any additional work that has resulted from the said changes, the subcontractor shall be liable for the costs and time incurred if delays or interruptions affect the regular progress of the original works,
2. any variance in cost that has resulted in items being omitted from the scope of works that may have subsidised other items within the works package,
3. damage caused, Tailored Contractors Yorkshire Ltd shall hold the subcontractor liable for the cost of any repair or replacement.
iii. Any dates of commencement and completion of works are fixed and will be unforced with financial penalties, £250 per day.
iv. Working hours are between 08:00 and 16:00 Monday to Friday.
v. All changes or additions to the project must be agreed in writing by Tailored Contractors Yorkshire Ltd.
Site Information & Preparations
a. Duty holders of "non-domestic" properties within the UK must establish an asbestos register and a management plan. The definition of "non-domestic" is "a property or structure (commercial, domestic or residential) where work is carried out" the obligation of the duty holder is that such operatives are not exposed to any asbestos-based materials during the course of the work, the Asbestos Register states the presence or non-presence of asbestos related to the inside and outside of the structure. Before any works commences the client must declare all of the relevant information in regard to asbestos on site.
b. The client will be responsible for ensuring that the site is safe for Tailored Contractors Yorkshire Ltd and its subcontractors to carry out the works and that it contains no hazards or dangerous features which were not disclosed by the client or reasonably apparent to Tailored Contractors Yorkshire Ltd on inspection of the site prior to the issue of any proposals.
c. Tailored Contractors Yorkshire Ltd assume that the client has made all the relevant preparations and sequence programming in regard to ensuring that all areas are ready for our works to commence on the date agreed, this should include: i. a nominated individual with authority to deal with Tailored Contractors Yorkshire Ltd and to give binding authorisations on behalf of the
client ii. unrestricted access to the site during agreed working period and wherever requested by Tailored Contractors Yorkshire Ltd including overnight and at weekends and will not without good cause interfere or hinder the progress of the works,
iii. the means of entry and exit to the working area, must be, as far as reasonably practicable, safe and without risks to health, iv. access to welfare facilities, on-site parking and available on-site services, such as mains electricity and a water supply to be used without charge,
v. all and any materials being supplied by the client are readily available on site and without delay, on the exact date and time requested
to ensure the commencement or continuation of works to programme,
vi. unrestricted access to the work areas and removal of all fixtures, fittings and general obstacles that could prevent or delay our works,
vii. sequence programming diligently implemented on site, ensuring that no other trades bring disruption to our sequence of works,
viii. operatives booked in to the relevant inductions on the date of commencement and that the inductions take place accordingly, any delays in inductions or any additional training, lengthy, extended induction programs that exceed 1 hour without prior notice will be calculated as down time and charged accordingly.
ix. the client's responsibility for obtaining (if applicable) at its own cost and in a timely fashion so as not to delay or interrupt the regular progress of the works any consent, permission or approval form any landlord or required under planning law, or any bye-law, statutory instrument or regulation. Similarly, the client will be responsible for the professional charges of any necessary specialist service that may be required, e.g. structural calculations or architect's drawings. Should teams face any delays due to lack of preparations or access to any of the work areas, then costs for any downtime or delays will be charged at an hourly rate of £50 per operative.
d. Tailored Contractors Yorkshire Ltd will inform the client if bad weather is forecast or present on all external projects with a view to removing labour from site if we feel productivity may be reduced. If the client requests to keep labour on site and against any advice given, then any downtime due to bad weather will be charged at an hourly rate of £50 per operative and added to the following invoice. e. All standard typical project documentation will be produced by Tailored Contractors Yorkshire Ltd. Unless told otherwise in writing, we will assume that all documentation is approved ready for our arrival on site.
f. The client will be responsible for receiving, unloading and safe keeping of materials and equipment delivered prior to commencement of the works and will (unless specifically agreed otherwise by Tailored Contractors Yorkshire Ltd) provide suitable protective storage for valuable and perishable items. Tailored Contractors Yorkshire Ltd will take all reasonable precautions to prevent theft of, or damage to, materials and equipment when not on site.
Working Practices & Quality Control
a. Works in General:
i. Surveys & Due Diligence
1. Tailored Contractors Yorkshire Ltd recommend that a full in-depth survey and a detailed schedule of condition be carried out by a qualified independent third party prior to the works commencing, this is to ensure that any potential issues are recorded, and a full relevant scope of works are produced in advance. This should also record any existing damage or unrelated issues and recommendations for remediation if applicable.
2. Unless specifically agreed in writing Tailored Contractors Yorkshire Ltd will not carry out any form of design for any works. Insofar as
Tailored Contractors Yorkshire Ltd will use best endeavours to comply with current legislation, Building Regulations and best practice, no warranty or other liability on the part of Tailored Contractors Yorkshire Ltd shall be created or implied in regard to the suitability or fitness for purpose of components or systems recommended or any calculations undertaken.
3. Surveyors have made the specification of materials in the quotation as comprehensive as allowed by information received from the client and/or by the ava available access but has not stripped materials or taken core samples. Tailored Contractors Yorkshire Ltd will not be llable if the condition of the property or substructure dictates increased costs of labour and/or materials, and/or additional work.
4. In circumstances where tenders have been submitted and Tailored Contractors Yorkshire Ltd have not attended site to survey the works, or whereby Tailored Contractors Ltd have attended site but not been able to physically access areas such as the roof due to lack of access or safety reasons, then the following will apply:
a. Standard systems will be costed without the requirements for additional parts or any additional unforeseen works,
b. measurements and other details may be taken from images via applications such as Google Earth, if remotely priced in this fashion, then all costs are supplied in good faith as estimates pending final confirmation or confirmation post site survey.
ii. Samples & Benchmarking
1. Tailored Contractors Yorkshire Ltd may offer samples to demonstrate, preparations, application, composition and general appearance of proposed work. The products will be applied or installed in the way that Tailored Contractors Yorkshire Ltd considers most suitable.
Under our policy of continuous improvements, reserve the right to make any necessary modifications without notice. 2. All samples completed will be presented as a benchmark for client approval, however dependant on the size of the area, the substrates
may vary from the exact location in which the sample was carried out. In any case whereby Tailored Contractors Yorkshire Ltd feel that this may be an issue, the client will be notified, and consultation will be offered to address the said issues and any additional costs submitted.
Preparations 1. Pressure cleaning works maybe undertaken and vary depending on the condition of the substrates on each individual building, whether.
chemical or biodegradable cleaners are required and what level of regulated pressure is needed to remove lichen, mould, atmospheric staining and general films. Pressures are regulated to prevent damage but may also remove the surface coverings such as paint. All cleaning works are carried out to improve the aesthetics of the substrate to a limited new-like condition only, this type of cleaning is unlikely to bring the area back to a pristine finish.
Spray/Dust Issues 1. Works can involve spray painting at a high velocity and Tailored Contractors Yorkshire Ltd ask that the client make good preparations. and show due diligence around preparing the surrounding areas in regard to informing any neighbouring businesses and or private
dwellings to move any vehicles or other high value property within the immediate vicinity of the working area for the complete duration of works, this is to prevent any over spray contamination that can damage surrounding properties, public property in general or vehicles. Tailored Contractors Yorkshire Ltd will all they can to ensure they keep any mists or dust to a minimum, but will not accept any liability for
any damages caused by spray, dust or contamination if: there is no evidence that the relevant preparations have been made by the client or end client,
b. if any party has neglected their duties, in not removing property from in or around the working area, c. if any party has placed their property in or around the working area once works are underway.
2. We reserve the right to either change the method of paint application or temporarily suspend works pending a more suitable weather window, this is if we feel that the site conditions will compromise the quality of works or present a risk of causing damage to surrounding properties or vehicles, if the client wishes for us to continue such works after consultation and against our advice, then works will only re-commence upon the client signing a disclaimer accepting full liability for any potential damages and accepting that the quality of works may be compromised. v. Paint Application
1. The application of the paint will be undertaken on the understanding that as much as Tailored Contractors Yorkshire Ltd will complete the works to the best of their ability, that they are unable to control environmental factors such as the weather or fall out caused by other trades. This may cause small imperfections to finish such as drips, sags, dust, rough spots and orange peel to the paint once fully cured. 2. We ask that all areas which are to be painted, are free from any obstructions (fixed or temporary) to ensure a consistent application, if any areas that are missed due to any obstructions, then any patch repairs to cover such misses may be visually apparent, any works to remediate misses due to obstructions will be completed as additional works at the full cost of the client.
vi. Repairs
1. All repairs and the making good are completed on the understanding that Tailored Contractors Yorkshire Ltd are unable to perfectly replicate any finishes such as leather grain, artex, embossed and the like. We therefore announce that such repairs may still be visible, along with any damages which are bigger than 150mm diameter, these are deemed as severe, Tailored Contractors Yorkshire Ltd may suggest suitable work to rectify at additional costs to the client. vii. Finishes
1. We can only guarantee a colour match of up to 80% to match any existing elevations or areas. Some shades such as silver may also appear a darker or lighter shade under sunlight or if viewing from various angles. operative will always make his judgment on the finish, this is the industry standard. Some textures may also appear different if we apply layers of paint over the substrate and we cannot be held liable for any differences in appearance.
2. The client is responsible for providing the exact colour information, should our operatives attend site with the wrong shade of paint due to lack of information or incorrect information, then the client will be liable for the cost of any return visits. We can only act on the information provided and we will require full details such as code and manufacturer, in the event that this is not available then the client must provide the desired product.
3. The client is to be aware that there may be potential underlying issues with any existing property, these may have been made dormant due to time and other factors. These issues will be subject to additional charges to the client dependent on the following:
a. Should the findings of the inspections conclude that the damage was caused by Tailored Contractors Yorkshire Ltd, then full liability will be admitted, and any remedial works carried out free of charge.
b. or should we conclude that the damage is not as a direct result of the works carried out by Tailored Contractors Yorkshire Ltd the client will occur a call out charge, additional costs will be submitted to remediate the defects, which will only then be undertaken on agreement and further instruction. In order to prevent any foreseen payment disputes in paying for such defects pro-forma payment may be requested.
4. We recommend that a full in-depth survey and a detailed schedule of condition be carried out to the property by a qualified independent third party prior to the works commencing, this is to ensure that any potential issues are raised, recorded and a full relevant scope of works are produced in advance.
b. Roof working in General
i. Tailored Contractors Yorkshire Ltd will generally look to provide site attendances specific to our works when working on roofs, this will include safe systems such as fixed scaffolding, edge protection, safety netting and the appropriate plant.
Issues & Disputes
a. The client/subcontractor agrees to be fully engaging with Tailored Contractors Yorkshire Ltd, its representatives, building control and any other relevant persons to rectify any issues and/or disputes arising for works undertaken.
b. In such situation, as the main contractor, Tailored Contractors Yorkshire Ltd assume full control of the matter and ensure all relevant parties have the opportunity to contribute accordingly. The final decision on the appropriate resolution will rest solely with Tailored Contractors Yorkshire Ltd's management team who hold the necessary qualifications and experience to ensure a suitable outcome.
c. If a suitable outcome is not viable or any party acts in an unacceptable manner, then the matter will be referred to the Cancellation & Termination terms listed above.
d. Tailored Contractors Yorkshire Ltd will delete all project supporting evidence (Structural Engineering, Building Control, Evidential Photographs) 7 days after invoice is issued in the case of a dispute. If an amicable solution is found after the 7 day period the client agrees to cover all costs to obtain said evidence again.
Documentation, Guarantees & Aftercare
a. Product specific guarantees will be offered with any proposals at completion stage, these will be issued Tailored Contractors Yorkshire Ltd on successful installation and sign off by the manufacturer. Tailored Contractors Yorkshire Ltd are able to provide evidence that works have been covered by the guarantee but will only issue complete final documentation on full settlement of the projects account.
b. Single point and insurance backed guarantees are available but will need to be requested in advance and may incur additional fees.
c. Guarantees can be either product or project specific, and durations of cover may vary depending on manufacturer, although Tailored Contractors Yorkshire Ltd will generally endeavour to provide literature in advance, we assume that at the time of placing a works order or instruction that the client has accepted the full terms covered by each warranty covering the said works.
d. The client is to be aware that with any guarantee/warranty provided by Tailored Contractors Yorkshire Ltd or the manufacturer there will be a level of competent recorded maintenance that must be maintained throughout the covered duration, cost and liability with the client.
e. After any successful works and guarantees have been provided, Tailored Contractors Yorkshire Ltd will not accept liability for any issues that are raised outside of our control this may include but is not limited to further work, severe weather, noncompliance with intended use, structural movement and client error.
f. The subcontractor must provide all relevant documentation and/or certification for works undertaken. Any work which requires governing body approval and certification must be supplied to Tailored Contractors Yorkshire Ltd prior to final invoice being processed.In this situation, by default, the subcontractor waives any monies owed, agrees to reimburse Tailored Contractors Yorkshire Ltd all monies paid prior and accepts full financial responsibility for any losses caused to Tailored Contractors Yorkshire Ltd which are to be paid in accordance with these terms and conditions.
g. The subcontractor is not authorised to use any third party to provide necessary documentation for works undertaken by the subcontractor. This would constitute the subcontractor as not appropriately qualified to fulfil their contractual obligations and in this situation, by default, the subcontractor waives any monies owed, agrees to reimburse Tailored Contractors Yorkshire Ltd all monies paid prior and accepts full financial responsibility for any losses caused to Tailored Contractors Yorkshire Ltd which are to be paid in accordance with these terms and conditions.
Defects & Damages
a. Tailored Contractors Yorkshire Ltd will rectify at its own cost any defects or faults which appear and are notified by the client in writing within 1 month of completion of the works and are due to defective workmanship by Tailored Contractors Yorkshire Ltd or defective materials supplied. All reported defects will be investigated in detail and all flawed workmanship or materials will be processed as part of
our non-conformity process, ensuring all internal quality control measures are in place for continued improvement. b. Tailored Contractors Yorkshire Ltd will not be liable for defects in any materials or due to the unsuitability of any materials where the
materials were chosen by the client.
c. If Tailored Contractors Yorkshire Ltd or its sub-contractors are responsible for designing the works or any part of them, they will not be liable for defects, faults or inadequacy of the design caused by the client's failure to give timely adequate or accurate information about the site and/or the clients requirements.
d. Tailored Contractors Yorkshire Ltd will take reasonable care to specify and supply materials of adequate quality and to complete the works in a good and workmanlike manner but will not be liable for any consequential loss or damage suffered by the client however arising. In particular, due to the nature of some works, it is impossible to guarantee that the site or the property will at all times during the works be wind and watertight and or protected from the elements.
e. Tailored Contractors Yorkshire Ltd will not be liable for damage caused to roads, driveways or landscaping at the site or any third party's premises caused by the use of the clients or suppliers' vehicles or caused to any part of the site by vibration, dust or other incidental effects of carrying out the works.
Insurances
a. Both Tailored Contractors Yorkshire Ltd and the client will arrange and keep in force insurance sufficient to cover their respective risks and liabilities in respect of all damage and injuries to property and persons on site from the commencement of the works.
b. The existing structures, buildings and their contents, the works and all materials on the site will be at the risk of the client as regards theft and malicious damage as well as loss or damage by reason of fire, lightning, explosion, storm, tempest, flood, bursting or overflowing of water tanks, apparatus or pipes, earthquake, aircraft and other aerial devices or articles dropped there from, riot, civil commotion and other risks normally insured against by owners or occupiers of property.
c. Without limiting the above, although Tailored Contractors Yorkshire Ltd will take reasonable care to prevent damage by rain, wind, etc, Tailored Contractors Yorkshire Ltd will not be liable for any loss or damage caused by any such risk.
d. Tailored Contractors Yorkshire Ltd liability for death or personal injury to any individual caused by negligence or its contractors or agents is limited to 10 thousand pounds sterling.
e. Without prejudice to the above, the maximum liability of Tailored Contractors Yorkshire Ltd for all events shall not exceed the contract price.
International Work
a. Fees that include foreign fieldwork costs are based on the exchange rates prevailing between sterling and the currencies of the applicable countries on the specified date. Tailored Contractors Yorkshire Ltd reserves the right to adjust the final fee in line with any rate fluctuations during the course of the project.
b. The client must advise in good time of any additional training or certification that may be required in order to perform our services in any particular country overseas, any costs occurred in order to obtain accreditations over and above our UK standards will be charged to the client in advance.
c. For all international works Tailored Contractors Yorkshire Ltd will require full payment in advance.
General
a. Except in respect of death or personal injury, Tailored Contractors Yorkshire Ltd shall not be liable to the client by reason of any representation (unless fraudulent), or any term (express or implied) of our agreement for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims which arise out of, or in connection with the project.
b. These terms, together with a quotation and purchase order / written instruction, constitute the entire agreement between Tailored Contractors Yorkshire Ltd and the client/subcontractor, supersede any previous agreements or understandings and all other terms, express or implied by statute or otherwise are excluded to the fullest extent permitted by law.
c. English law governs the agreement between Tailored Contractors Yorkshire Ltd and the client/subcontractor agrees to submit to the non-exclusive jurisdiction of the English courts.
d. A notice required to be served on either of us under these terms shall be in writing addressed to the other at its registered office or principal place of business or such other address as may have been notified to the party giving notice pursuant to this term.
e. No failure or delay by us to exercise any of our rights under the agreement shall be deemed to be a waiver of that right, and no waiver of any breach of the agreement shall be considered as a waiver of any subsequent breach of the same or any other provision.
f. If any provision of these terms is held by any court or other competent authority to be invalid or unenforceable in whole or in part, the validity of these terms and the remainder of the provision in question shall not be affected.
Copyright & Confidentiality
a. The copyright and all other intellectual property rights whatsoever in any work produced by Tailored Contractors Yorkshire Ltd for you during the project including (without limitation) our proposal and any other materials whether (without limitation) vested, contingent or future shall belong to Tailored Contractors Yorkshire Ltd absolutely at all times.
b. You warrant that any material or information supplied by you and its use by Tailored Contractors Yorkshire Ltd, will not infringe the copyright or other intellectual property rights of any third party, and you will indemnify Tailored Contractors Yorkshire Ltd against any loss, damages, costs, expenses or other claims arising from any such infringement.
c. Tailored Contractors Yorkshire Ltd undertakes to keep confidential and not disclose to any other person (except in the proper performance of duties) either during or after the termination of this contract any information whatsoever relating to your business or any trade secrets or make use of the same in any manner which might be prejudicial to your interests.
d. You undertake to keep confidential and not disclose to any other person either during or after the termination of this contract any information whatsoever relating to our business, any proposals, methodologies or other information supplied by us during or before the project, or make use of the same in any manner which might be prejudicial to our interests.
e. All data that is received via the client/subcontractor and is administered by Tailored Contractors Yorkshire Ltd will be processed, stored and distributed in full compliance with our enhanced legal and regulatory obligations under the General Data Protection Regulation (GDPR).
Agreement
a. For clients - Acceptance of quotation and/or commencement of the project will be taken as acceptance of the following terms of business, unless otherwise agreed in writing before commencement of the project, these terms will supersede all other documents, contracts and terms. These terms will prevail in the event of any disputes.
b. For Subcontractors - Issuance of signed works order is the only acceptance by Tailored Contractors Yorkshire Ltd of the following terms of business, unless otherwise agreed in writing before commencement of the project, these terms will supersede all other documents, contracts and terms. These terms will prevail in the event of any disputes.
c. The client/subcontractor warrants that they or their advisers understand these Terms and Conditions and that they agree that by engaging with Tailored Contractors Yorkshire Ltd they irrevocably agree that only these Terms & Conditions shall apply and shall represent the entire agreement between the parties.
Tailored Contractors Yorkshire Ltd - Standard Terms & Conditions of Business (v1.0-27/01/2026)